The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outbound provides the best creative, dynamic and cost effective outbound call center solutions. Our extensive knowledge in outbound will fulfill all your outbound call center needs up to your expectations and aids you to achieve the maximum results.
Our Outbound Call Center Services includes:
- Appointment Setting Services
Outsource your appointment setting services to us and concentrate on other business strategies. We at smitinfotech.com, with our experienced customer service representatives execute the whole appointment setting task including fixing, canceling, re-scheduling appointments and meetings, just like a Virtual receptionist.
- Telemarketing Services
We handle both Business to Business and Business to Consumer Telemarketing services with at most professionalism. We have a team of experienced Tele Callers with whom we deliver the outstanding Telemarketing services.
- Market Research & Surveys
At Smit Infotech , we work with you in the entire Market Research and Survey process, from initial design till the final results. Our goal is to use the best marketing research methods to get the information you need to make the best decisions for your company or organization.
- Follow-up Services
We offer only highly focused and results oriented follow-up campaigns that will significantly boost your business. You will never miss any one prospect customer with our follow up services that can be done in any of the following two channels:
- Email follow-up
- Phone follow-up
- Voice Broadcasting Services
Voice Broadcast can deliver calls to individuals or answer machines. This technology can be combined with Voice Response to route calls or receive inputs from recipients.
For more Information you can email us: info@smitinfotech.com